Shifting Priorities

"What do we actually care about in a world where we can outsource everything?"

Zack Kass asked this at CLOC's 2026 Global Institute, and it is a question I keep coming back to.

As a legal-ops-minded litigator, I think about files in terms of automation and optimization.

How can I streamline the process--for clients, yes, and also for attorneys and paralegals and assistants supporting the file.

Focusing on operationalizing increases the ability of me (and the other attorneys on the matter) to focus on the actual legal work.

It frees up attorney mental capacity for the judgment and analysis we're trained and paid to provide.

But if we can outsource everything, where's the line?

I think it is about protecting these things:

→ Judgment in the gray areas
→ Relationships and trust
→ Strategy and seeing around corners
→ Advocacy and storytelling
→ Mentorship and developing the next generation

The automation boundary is real. We get to decide where it is and we get to decide what we focus on as we increasingly outsource or automate the noise.

🔥 ✌ ♥️